We provide courses of the highest quality at all times

Terms & Conditions
 
COURSE FEES

​The course price includes:
  • All the language tuition (the number of hours will depend which language course you choose) and an optional end of course certificate.
  • During the classes we provide free refreshments: tea, coffee, hot chocolate, water and biscuits. We hope this helps to keep you going and the conversations flowing during the classes.
  • For our Study Holiday courses, the price also includes excursions and activities indicated on the timetable including transportation and entrance to venues.

The course price does not include:
  • medical/travel insurance
  • examination fees for IELTS or Cambridge English exams
  • airport transfer – we do offer return airport transfers on request.


Refund Policy:
  • During the Coronavirus pandemic, we are offering fully flexible payment terms.
  • If your course cannot go ahead due to reasons connected to the Covid-19 pandemic, we will offer a full refund of all course fees up to 14 days before the start of the course. 
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​In all other circumstances, the following refund policy will apply:
  • More than 4 weeks’ notice: Loss of deposit (20% of course fees), full refund of any other fees paid
  • 2-4 weeks’ notice: 50% of fees refunded
  • Less than 2 weeks’ notice: – Deposit and full fees due 

All cancellations must be made in writing, ideally by email. 

ACCOMMODATION

For our English language programmes, we offer two accommodation solutions: 
  • Managed accommodation: You can book your accommodation through us. We will organise all aspects of your accommodation through our carefully chosen accommodation providers. All our accommodation providers have been rigorously checked and the contract for your accommodation is with us.
  • Private accommodation: We can give you the contact information for accommodation providers near our school. You contact the accommodation provider and make all the arrangements directly with them. The contract for your accommodation is between you and your accommodation provider. We accept no liability for any issues that arise in connection with your accommodation.

KEY TERMS:
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  1. All students and group leaders must comply with the rules and codes of conduct of the host organisations and the laws of the UK at all times. Any breach of these rules or UK law may result in the student and/or group leader having to leave the course immediately with no entitlement to a refund for any fees paid. 
  2. All students and group leaders are assumed to be in good health. Any pre-existing conditions must be declared at the time of booking on the booking form. Language Tree will not accept responsibility for any injury caused by a medical condition that was not declared on the booking form.
  3. All students under the age of 18 must travel with a group leader (or have a nominated person living locally) who will act ‘in loco parentis’ at all times during the visit to the UK with Language Tree. 
  4. Students over the age of 18 will be responsible for themselves and will be expected to act in accordance with the rules of the host organisations and the laws of the UK.
  5. Group leaders must be at least 25 years old. 
  6. All students must arrange their own travel and medical insurance for the duration of the course.
  7. Language Tree does not accept responsibility for any loss of, or damage to, any property of students or group leaders. 
  8. Language Tree reserves the right to change the advertised programme in the event of unexpected circumstances. We will always endeavour to provide the advertised programme. We will not be held liable in the event of circumstances beyond our control that limit our ability to provide the advertised programme.
  9. All booking contracts with Language Tree shall be governed by the laws of England, and any disputes relating to this contract shall be decided by the English courts.
  10. These terms and conditions shall apply from the receipt of payment until the end of the course programme. The booking of a place is regarded as acceptance of our terms and conditions. 
  11. We operate a strict privacy policy for how we handle your personal data. Please click here to view our Privacy Policy.
  12. Language Tree Limited is a limited company registered in the UK (company number: 7803317). Registered Office: 13 Kenwyn Street, Truro. TR1 3DJ

If, for any reason, you feel you are not happy with your course, please discuss with us so we can try to find a good solution for you.

​Our aim is to provide courses of the highest quality at all times.

We look forward to welcoming you onto one of our courses soon.