We keep your personal data secure at all times.
What personal information do we collect from the people that visit the Language Tree website or join our courses?
When registering for our courses, you may be asked to enter your name, email address, mailing address and other details to help us put you on the right course.
When you pay for your course, you will always have the following options:
> To pay in cash or cheque at the school
> To pay using our secure iZettle or Stripe payment platforms. You can do this at the school or online. When you use this platform. We do not hold any of your financial information. It is all handled securely by iZettle and Stripe.
> To pay by secure online bank transfer. Again, we do not have any of your personal data. We provide you with our bank details to make a secure transfer directly from your bank.
What happens to my financial information?
All transactions are processed through iZettle, Stripe and/or your bank and are not stored or processed by us.
How do we use your information?
We may use the name and address information we collect from you when you register, join a course, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Photographs, marketing & email
We take photos of our school activities to promote our courses to new students. We put these photos on our website, social media pages and print marketing materials.
When sign up for a course at Language Tree, we ask you to indicate if you are happy for us to use photos in our marketing materials.
We also ask you if you are happy for us to contact you.
How do we protect your information?
Our website is scanned for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is held securely and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Does our site allow third-party behavioural tracking?
We use Facebook and Google cookies in order to analyse how our website is used.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to enquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Honour opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.